Royale Diamonds & Co., Pune - a premium diamond jewellery brand - is renowned for timeless craftsmanship, exclusive collections, and personalized customer service. We offer elegant designs that symbolize sophistication and trust.
Job Overview:
We are seeking a well-organized, proactive, and confident
Female Sales Coordinator
to support our sales operations. The role involves handling retailer communication, supporting the sales team, managing backend tasks, and ensuring smooth day-to-day coordination across departments.
Key Responsibilities:
1. Retailer Communication & Relationship Management
- Make thank-you calls to retailers post-purchase.
- Send welcome WhatsApp messages to new retailers.
- Share updated product catalogs, price lists, and offers.
- Handle queries or complaints and escalate issues when necessary.
2. Sales Team Coordination
-Coordinate with the Business Head/Zonal Sales Manager & field sales executives for updates.
-Share daily work plans and inputs with the field team.
-Track target vs. achievement for each salesperson.
-Follow up on pending orders, payments, or stock issues.
3. Data Management & Reporting
- Maintain an updated Retailer Database (location, contact, purchase history).
- Prepare and send daily, weekly, and monthly sales reports.
- Record and track order bookings, dispatches, and returns.
- Monitor inventory movement and suggest restocking if needed.
4. Order Processing & Support
- Assist in order booking and confirmation.
- Ensure smooth coordination with the logistics/dispatch team for timely delivery.
- Update CRM/ERP system with accurate order status and payment details.
5. Marketing & Promotion Support
- Share promotional schemes or new product launches with retailers.
- Collect feedback from retailers for market trends and product demand.
- Coordinate for visual merchandising materials or point-of-sale displays.
6. Admin & Back-End Support
- Handle documentation for new retailer onboarding.
- Coordinate with accounts for billing and payment reconciliation.
- Schedule and track retailer visits, exhibitions, or local events.
Candidate Requirements:
Female candidates only (residing in or near Pune preferred).
Graduate in any stream (Commerce, Business, or Marketing preferred).
1-2 years of relevant experience in Sales Coordination, Back-End Sales along with Admin roles.
Strong communication and interpersonal skills.
Proficient in MS Office (especially Excel), and familiar with CRM/ERP systems.
Highly organized, proactive, and attention to detail.
Why Join Us?
Work with one of Pune's leading luxury jewellery brands.
Learn directly under experienced sales and business heads.
Growth-focused work environment with career development opportunities.
Exposure to sales coordination, retail operations, and brand building.
Apply Now!
Send your updated resume to hr@rdcind.com or apply via the
Indeed Portal
.
Job Types: Full-time, Permanent
Pay: ?180,000.00 - ?300,000.00 per year
Benefits:
Cell phone reimbursement
Schedule:
Day shift
Work Location: In person
Expected Start Date: 11/08/2025
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