Job Description

Position Title:

Sales Coordinator

Department:

Sales & Marketing

Reports To:

Jt. CEO

Job Purpose:

The Sales Coordinator acts as a bridge between field sales representatives, internal teams (production, logistics, finance), and customers. The role involves managing order processing, customer communication, tracking sales data, and ensuring timely follow-up on leads and proposals to support the sales team in meeting revenue goals.

Key Responsibilities: Sales Support:

Lead Management:

Qualify and assign inbound leads to sales reps. Track all inquiries in the CRM (e.g., "Contact to Lead" & "Lead to Order" FMS sheets).

Proposal Coordination:

Prepare quotations, tender documents, and technical-commercial offers in coordination with sales engineers. Ensure timely submission of proposals and follow-ups with clients.

Order Processing:

Coordinate with production and stores teams for material availability and delivery schedules. Generate order confirmations, invoices, and delivery challans.

Customer Communication:

Address customer queries on pricing, product availability, and delivery. Handle post-order communications and service requests.

Data & Reporting:

Maintain updated

sales dashboards

(enquiries, quotations, orders). Create

MIS reports

, tracking order status, sales pipeline, and customer interactions. Monitor outstanding payments and support follow-up for collections.

Coordination & Admin:

Act as the

primary point of contact

for internal coordination between sales, finance, logistics, and production. Assist sales reps with scheduling

client meetings, demos, and presentations

. Support in planning

exhibitions, marketing events, and dealer meets

.

Key Skills & Requirements:

Education:

BCom, MSCIT, or similar

Experience:

2-5 years in sales coordination, preferably in B2B/industrial sales.

Technical Skills:

Familiarity with industrial equipment (process equipment, tools, coatings). Proficiency in MS Excel, PowerPoint, and CRM tools.

Soft Skills:

Strong communication and follow-up skills. Multi-tasking and deadline-oriented. Analytical and detail-oriented.

KPIs for Sales Coordinator:

Lead Response Time:

Leads assigned within 24 hours.

Quotation TAT:

100% proposals sent within committed timelines.

Pipeline Accuracy:

Maintain >95% accuracy in CRM/FMS tracking.

Coordination Efficiency:

Zero delays due to miscommunication between sales and operations.
Salary range - Up to 25k per month

Job Types: Full-time, Permanent

Pay: Up to ?25,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Work Location: In person