The Sales Coordinator will play a vital role in supporting the sales team by managing the coordination of service jobs, ensuring seamless inter-departmental collaboration, and maintaining strong client relationships. This role involves preparing quotations, coordinating job execution, following up on service completion, and supporting the invoicing and payment collection process.
Key Responsibilities:
Quotation Preparation:
Assist in preparing initial and final quotations for enquiries received by the sales engineers.
Ensure quotations are accurate, competitive, and aligned with company pricing policies.
Maintain and update quotation records for reference and reporting.
Service Job Coordination:
Arrange for engineer attendance onboard vessels or supply jobs based on confirmed service requests.
oCommunicate job details with relevant teams to ensure smooth execution.
oKeep clients informed about job schedules and updates.
Inter-Department Coordination:
oLiaise with internal departments such as technical, operations, purchase, store, and transportation to facilitate job execution.
oEnsure smooth workflow by proactively addressing potential bottlenecks.
Job Completion & Client Satisfaction:
oFollow up with the technical and operations teams to ensure successful job completion.
oAddress and resolve any client concerns to maintain high customer satisfaction levels.
Communication & Documentation:
oMaintain professional email communication with clients regarding job confirmations, updates, and follow-ups.
oEnsure all job-related documents are accurately recorded and maintained.
Invoicing & Payment Follow-Up:o
Generate and submit invoices to clients after job completion.
Support the receivables team in following up on outstanding payments when necessary.
What We Offer:
Competitive salary and performance-based incentives.
Opportunities for career development within the marine industry.
A dynamic and supportive work environment.
Job Types: Full-time, Fresher
Pay: ?9,724.50 - ?30,000.00 per month
Benefits:
Health insurance
Provident Fund
Work from home
Work Location: In person
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