to manage outlet sales operations, coordinate with the marketing team, handle customer enquiries, and support sales growth through both offline and online channels. The ideal candidate should be proactive, well-organized, and willing to travel as required.
Key ResponsibilitiesSales & Outlet Management
Handle
day-to-day outlet sales operations
efficiently
Achieve assigned
sales targets
and contribute to revenue growth
Maintain proper stock records, billing coordination, and basic sales reports
Build and maintain strong relationships with walk-in customers and clients
Sales Coordination & Marketing Support
Coordinate with
marketing and field staff
for promotions and campaigns
Assist in planning and executing
sales promotions, product launches, and events
Collect market feedback and customer insights and report to management
Customer Enquiries & Follow-ups
Handle
customer enquiries
via phone, email, WhatsApp, and in-person
Follow up on leads and ensure timely conversion
Address customer concerns and ensure a positive customer experience
Social Media & Digital Support
Handle basic
social media activities
such as responding to messages, comments, and enquiries
Coordinate content posting, offers, and promotions with the marketing team
Assist in lead generation through social media platforms
Travel & Field Support
Willingness to
travel locally/outstation
for sales visits, exhibitions, or promotional activities
Support field sales staff when required
Candidate Requirements
Female candidate preferred
Minimum
1-3 years experience
in sales, retail, or coordination (freshers with strong skills may apply)
Good communication skills in
English and Malayalam
(additional languages are an advantage)
Basic knowledge of
MS Office / Google tools
Familiarity with social media platforms (Instagram, Facebook, WhatsApp Business, etc.)
Strong coordination, multitasking, and customer-handling skills
Self-motivated, target-oriented, and presentable
Additional Skills (Preferred)
Experience in FMCG, food & beverages, tea/coffee, retail, or outlet sales
Knowledge of billing software or POS systems
Basic understanding of digital marketing
Job Location