Job Description

We are urgently hiring Sales coordinator to join our team

Roles & Responsibilities :

Identify trends impacting sales performance and customer experience. Ensure compliance with company policies and update evaluation scorecards regularly. Provide constructive feedback based on call reviews. Partner with sales managers to identify training needs and conduct one-on-one coaching sessions. Generate reports on call quality and performance metrics. Analyse data to track improvements and measure training effectiveness. Recommend changes to scripts, workflows, and processes to improve conversion rates. Stay updated on best practices and collaborate with teams to implement improvements.

Requirements:

Bachelor's degree /Masters in Business or Related field Must have minimum 2-5 years experience as Sales coordinator/Team Lead sales coordinator Proven experience in sales, sales support, or call center quality assurance. Experience in coaching and training sales staff is preferred. Excellent listening and analytical skills. Strong verbal and written communication skills. Ability to provide constructive feedback and coaching. Strong organizational and time management skills.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund
Ability to commute/relocate:

Ernakulam High Court, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Can you join immediately if you are selected ? What is the notice period in days? How many years of experience do you have in handling Tele sales team? Are you from Kochi if not can you relocate ?
Education:

Bachelor's (Required)
Experience:

Sales Coordinator: 2 years (Required) Team lead: 2 years (Required) Tele Sales Quality Assurance: 2 years (Required) Coaching and Training : 2 years (Required)
Language:

English (Required) Malayalam (Required)
Work Location: In person