Job Description

Key Responsibilities

Handling Quotations:

Prepare & submit quotations based on customer requirements

Submit Revised Quotations as per the final discussions

Maintain & Update Enquiry Register with Contact Person Name, Designation, Contact Number & E-mail ID

CRM Management:

Maintain the Customer Relationship Management (CRM) system, ensuring data is accurate

? Account Creation

? Contact Creation

? Generating Lead

Customer Order Booking & Customer Correspondence:

On receipt of the Purchase Order, scrutinize the Purchase Orde with respect to the final quotations

In case of any deviations found in the PO, get the same corrected & request for revised Purchase Order accordingly

Sending Order Confirmation / Order Acknowledgement & Proforma Invoice to customer & submit the Receipt Vouchers for the payments received

Keep the track of advance payments received & balance payments to be received from customers

Keep customer updated about the machine readiness date & provide Pre-Installation details

Maintain the Order Booking Register, Sales Invoice Register, Pending Orders on Hand & Existing Customer Master Data (With Machine details & customer details)

Releasing Orders on Principals:

As per the instructions of HOD, release Orders on Principals against Customer Orders / Stock

Maintain the record of Principals - Orders Released / Machines Invoiced & Dispatched / Orders due from Principals

Team Co-Ordination:

As & when required, support Sales Team by providing the data required for the discussions with customers

Follow up with Sales Team for any pending clarifications from customers / advance or balance payments from customers

Follow up with Sales Team for Weekly / Monthly Report & arrange for Weekly / Monthly Review Meetings accordingly

Keep Finance Team in loop by providing the Customer Order details for generating Sales Invoice

Keep Finance Team in loop by providing the Orders released on Principal for initiating payments & recording incoming details

Finance Team to keep Sales Co-Ordinator in loop with respect to payments transactions received from the customer / payment release to Principals

Dispatch / Logistic team to keep Sales Co-Ordinator in loop for the machine dispatch form Supplier to Upanal & Upanal to customer

Marketing Co-Ordination:

Support the Sales and Marketing team by assisting with back-office activities by participating in Exhibitions

Provide the necessary data and support to the Marketing team for company events and related marketing initiatives

Reports:

Order Booking

Sales Turn Over

Based on the Order Booking & Sales Turn Over generate reports to access performance & identify areas for improvement

Email : jobs@upanalcnc.com

Contact Details : 9632893808

Location : UPANAL CNC SOLUTIONS

SiteNo:12, No41A/12 Opp: ABB Back Gate Peenya,2nd Phase, Peenya, Bengaluru, Karnataka 560058

Job Type: Permanent

Pay: ?11,398.85 - ?33,625.68 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person