Job Description

1.

Sales Support & Coordination

Assist sales team in preparing quotations, tenders, and proposals.

Follow up with clients for approvals, POs, and payments.

Maintain customer database, inquiries, and sales pipeline updates.

2.

Order & Documentation Management

Process sales orders in line with company policies.

Coordinate with design, purchase, and project teams for order execution.

Maintain records of quotations, agreements, invoices, and delivery schedules.

3.

Client Communication

Act as point of contact for client queries on order status, delivery, and documentation.

Share product catalogues, specifications, and drawings when required.

Support in scheduling client meetings and presentations.

4.

Internal Coordination

Liaise with production, purchase, and logistics to ensure timely dispatch of equipment.

Track and report sales order progress to management and sales executives.

Support in sales reporting, MIS, and forecast preparation.

5.

After-Sales & Payment Follow-Up

Coordinate with service team for warranty/service requirements.

Assist in following up with clients for balance payments and UTR references.

Required Skills & Competencies

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Proficiency in MS Office (Excel, Word, PowerPoint) and ERP/CRM software.

Attention to detail and accuracy in documentation.

Knowledge of kitchen equipment industry (preferred, not mandatory).

Qualifications & Experience

Graduate in Business Administration/Commerce/Engineering or equivalent.

1-4 years of experience as Sales Coordinator / Sales Support / Customer Service.

Experience in kitchen equipment, hospitality, or B2B project industry preferred.

Key Performance Indicators (KPIs)

Accuracy and timeliness in quotation and order processing.

Reduction in delays due to coordination gaps.

Client satisfaction and positive feedback.

Sales team productivity support.

Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person

Speak with the employer

+91 9606987928