Job Description

JOB RESPONSIBILITIES

1To take care of Tamil Nadu Region( 5 regions)

2Managed email communications and responded promptly to customer inquiries

3Assisted walk-in customers visiting the factory, providing product details and support 4Maintained and updated lead information; prepared customized quotations using Grow Smart ERP as per customer requirements, followed up to ensure conversion to sales orders

5Coordinated with the design team for the preparation and approval of 2D, 3D layouts, and individual component drawings

6Created sales and production orders in ERP and maintained updates in the Project Management Tracker

7Obtained final customer approvals and submitted confirmed orders to the production team

8Maintained and updated the Daily Fund File Report received from the accounts team

9Followed up with the production department for order status and communicated delays or issues to customers in a timely manner

10Coordinating with logistics and dispatch activities with transporters; informed customers about shipment status, installations, and collected feedback post-delivery

11Assisted in post-sales support and worked closely with the service team to address customer issues

12Built and maintained strong relationships with key and repeat customers to ensure continued satisfaction.

13Supported the sales team in preparing daily, weekly, and monthly sales performance reports

14Prepared and distributed Delivery Plans to all relevant departments for streamlined operations

15Shared Proforma Invoices with customers and actively followed up on payments prior to invoicing; coordinated with sales for collections

16Verified and compiled outbound expense reports for logistics and field activities, ensuring accuracy before submission to the accounts department for processing and reconciliation.

AUTHORITIES18% Discount liimit 2Quotation & Sales Order Approval3Losing the Quote & Lead 4Expenses report of Outbound team

REPORTS TO BE GENERATED

1)5 Region 4Q ( Chennai, Coimbatore, Salem, Thirichy, Madurai)

2Finance Tracker -Everyday

3Sales Report

4Daily Target VS Actual - Summary Report

5Dispatch & Installation report on Monthly report

6Budjet Expense report on Monthly Basisd

7Fund File - Daily Basis updation

8Monthly Projection for Orders,Sales & Funds

Job Type: Full-time

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Work Location: In person

Application Deadline: 30/06/2025