Job Description

Job Title: Sales Coordinator - IT Sales Operations (GCC Support)

Location:

Mangalore, India

Company:

BCS - Business Continuity Solutions

Department:

Sales & Pre-Sales

Employment Type:

Full-Time

About Us

Business Continuity Solutions (BCS) is a leading provider of cybersecurity, cloud, unified communications, and business continuity solutions across the GCC region. We are expanding our back-office operations and hiring a dedicated

Sales Coordinator

to support our GCC-based IT sales activities from our Mangalore office.

Role Summary

The Sales Coordinator will play a key role in supporting the sales lifecycle--vendor coordination, pricing requests, quotation preparation, LPO verification, order processing, and documentation. The ideal candidate must be detail-oriented, proactive, and experienced in

Zoho Books

and

Zoho CRM

.

Candidates must be from Mangalore or willing to relocate to Mangalore.

Key Responsibilities

Sales Support & Coordination

Coordinate with IT vendors and distributors to collect competitive pricing and product details. Prepare accurate and professional quotations through Zoho CRM and internal templates. Maintain updated quotation logs and ensure timely submissions.

Order Processing & Documentation

Review and validate customer Purchase Orders (LPOs). Process orders internally via Zoho Books/CRM workflows and secure necessary approvals. Place orders with vendors and track order progress until delivery and closure. Maintain structured documentation of quotations, LPOs, invoices, delivery notes, and vendor communications.

Financial & Accounting Coordination

Work closely with Accounts to support invoicing, billing, and payment follow-ups through Zoho Books. Verify cost sheets, pricing structures, margins, discounts, and tax details. Support sales forecasts, renewal tracking, and monthly revenue reports via Zoho CRM.

Cross-Functional Collaboration

Coordinate daily with GCC Sales Teams for opportunity updates. Maintain sales trackers for opportunities, pipeline, orders, and renewals. Prepare periodic sales reports, dashboards, and presentations.

Required Qualifications & Skills

Bachelor's Degree in

Accounting, Finance, Business Administration

, or

IT

. Candidates with an accounting or technical background are preferred (finance background acceptable). 1-3 years of experience in sales coordination or back-office sales support (IT industry preferred).

Mandatory experience with Zoho Books and Zoho CRM.

Proficient in MS Office (Excel, Word, Outlook). Excellent written and verbal communication skills. Strong accuracy, attention to detail, and ability to work under deadlines.

Must be currently residing in Mangalore or willing to relocate to Mangalore.

Preferred Skills

Basic understanding of IT hardware, software, and licensing. Experience working with GCC markets (UAE, Qatar, Oman, KSA). Experience coordinating with distributors like Redington, Ingram Micro, or Starlink.

Why Join Us?

Opportunity to support a fast-growing IT solutions provider serving the GCC region. Collaborative and growth-oriented work environment. Exposure to international sales operations and vendor management.
Job Type: Full-time

Base Pay: From ?20,000.00 per month

Work Location: In person

Expected Start Date: 28/11/2025