Job Description

We are searching for a dynamic Sales Coordinator with a flair for seamless Sales Support & Coordination, good in Documentation & Reporting skills, and communicates with customers in a way that builds trust & long lasting relationships.

Job Location:

Gurugram

Office Hours:

09:30 am to 7 pm

Working Days:

Mon - Sat

Experience:

1-3 Yrs

Roles and Responsibilities:

1. Sales Support & Coordination

Assist the sales team in preparing quotes, proposals, and sales documents.

Coordinate between internal departments (sales, accounts, logistics, and operations) to ensure smooth order processing.

Maintain communication with clients to confirm order details, delivery timelines, and payment updates.

Track and update sales leads, enquiries, and orders in CRM or Excel sheets.

Follow up with clients for quotations sent, pending orders, and payments.

2. Documentation & Reporting

Prepare and maintain sales reports periodically.

Maintain records of quotations, purchase orders, invoices, Delivery Challan, Proof of Delivery of materials and client communications.

3. Customer Communication

Serve as the point of contact for Partners and Dealers for sales-related queries and order updates.

Handle incoming calls, emails, and customer requests promptly and professionally.

Coordinate with service or technical teams for product demonstrations or issue resolution.

4. Order & Inventory Coordination

Process orders accurately and ensure timely dispatch.

Coordinate with teams for dispatch tracking and delivery.

Check product availability, stock levels, and delivery schedules.

Ensure that customer deliveries are fulfilled as per commitments.

5. Administrative & Team Support

Support sales team by maintaining database of customers, prospects, and channel partners.

Liaise with finance team for invoice generation and payment reconciliation.

6. Performance Monitoring

Track sales targets, achievements, and pipeline progress.

Assist management in analysing sales data to identify trends and opportunities.

Monitor dealer & customer satisfaction and maintain post-sales feedback records.

Education/Qualification (if any Certification):

A bachelor's degree in any or a related field.

Requirements:

Excellent communication and interpersonal skills.

Strong coordination and multitasking ability.

Proficiency in MS Excel, Word, PowerPoint, and CRM tools.

Attention to detail and accuracy in documentation.

Time management and ability to work under deadlines.

Candidates from Computer Hardware Industry will be an added advantage.

Female Candidates would be preferred

NOTE: Please take a note candidates from Sahadara/Pitampura/Noida/Greater Noida/Ghaziabad shall be avoided (commute time itself is more than 150 minutes one side). So, candidates from South Delhi (Saket/Malviya Nagar/Dawrka/Uttam Nagar and Gurugram are consider.

Job Types: Full-time, Permanent

Work Location: In person