- Sales Coordinator - Domestic & Export
Position: Sales Coordinator - Domestic & Export
Department: Sales
Location: NHPC Metro, Faridabad, Haryana
Reporting To: Sales Manager
Job Purpose:
The Sales Coordinator (Domestic & Export) will be responsible for supporting both domestic and export sales operations. The role involves coordinating with customers, managing sales documentation, ensuring compliance with export regulations, and facilitating smooth communication between internal teams to achieve sales objectives.
Key Responsibilities:
Support the domestic sales team with order processing, quotations, and follow-ups.
Maintain customer database and prepare periodic sales MIS/reports.
Coordinate with production, dispatch, accounts, and logistics for timely order fulfillment.
Follow up with customers for payments, dispatch schedules, and after-sales requirements.
Assist in organizing domestic sales events, exhibitions, and customer visits.
Coordinate with international clients and agents for inquiries, quotations, and order confirmations.
Prepare export-related documents (Proforma Invoice, Commercial Invoice, Packing List, BL/AWB, COO, etc.).
Ensure compliance with export procedures, LC documentation, and statutory requirements.
Liaise with freight forwarders, CHA, and shipping lines for timely shipments.
Track shipments and provide updates to overseas customers.
Maintain export documentation and support in statutory audits.
Follow up for export payments and handle documentation for advance/LC payments.
Key Skills & Competencies:
Excellent communication skills (English proficiency is must, additional foreign language is a plus).
Knowledge of export-import documentation, INCO terms, LC handling, and international logistics.
Strong organizational and multitasking abilities.
Proficiency in MS Office (Excel, Word, PowerPoint) and ERP/CRM systems.
Customer service orientation with strong follow-up skills.
Attention to detail with ability to meet deadlines.
Qualification & Experience:
Graduate / Postgraduate in Business Administration, International Business, or related field.
3-6 years of experience in sales coordination, including exposure to domestic & export sales.
Experience in manufacturing/industrial sector preferred.
Employment Type:
Full-Time
CTC Range:
Up to 5 LPA
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Health insurance
Internet reimbursement
Paid sick time
Provident Fund
Work Location: In person
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