Job Description

Key Responsibilities

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IndiaMart Management

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Handle incoming inquiries, leads, and customer interactions on IndiaMart. Respond to product inquiries, provide quotations, and follow up with potential leads. Maintain an active presence on IndiaMart, ensuring that product listings and responses are regularly updated. Collaborate with the sales team to convert leads into sales, ensuring timely and accurate responses.

Competitor Research and Performance Analysis

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Research and analyze the performance of competitors on IndiaMart to understand market trends, pricing, and product positioning. Identify competitive advantages and opportunities to enhance product offerings and increase visibility.

Product Listing Optimization

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Regularly review and optimize product listings on IndiaMart to improve visibility, search rankings, and click-through rates. Ensure that product descriptions, images, and keywords are optimized to attract more leads and potential customers.

Paid Advertising Campaigns

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Evaluate the ROI and performance of paid advertising campaigns on IndiaMart. Collaborate with the marketing team to optimize campaigns and allocate budgets effectively to drive leads and increase sales.

Corporate Sales Coordination

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Work closely with corporate clients to understand their requirements and offer tailored water purifier solutions. Manage corporate accounts, ensuring timely follow-up, addressing queries, and handling order-related issues. Provide corporate clients with regular updates on product availability, pricing, and promotions.

Order Management and Documentation

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Prepare and process sales orders, ensuring that all details are accurately entered into the system. Ensure that all sales documentation is maintained and up to date, including purchase orders, sales agreements, and invoices. Monitor order progress, from order confirmation to dispatch, and ensure timely delivery.

Sales Support and Reporting

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Assist the sales team in creating sales presentations, reports, and proposals for corporate clients. Track sales progress and report on key metrics, including order status, sales figures, and customer feedback. Prepare regular sales reports to share with management, highlighting trends, issues, and opportunities.

Customer Relationship Management

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Build and maintain strong relationships with corporate clients, ensuring high levels of satisfaction. Address customer complaints or issues related to products, delivery, or services, and work to resolve them promptly. Maintain an organized database of corporate clients and leads for future business opportunities.

Product Knowledge and Pricing

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Stay updated with product offerings, features, and specifications, ensuring accurate information is provided to clients. Keep up-to-date on pricing, promotions, and product availability to provide clients with accurate and relevant information.

Sales Documentation and Invoicing

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Ensure that all sales orders are processed correctly, and invoices are raised promptly. Keep track of outstanding payments and follow up on overdue invoices in coordination with the finance department.

Client Retention

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Focus on building and maintaining long-term relationships with clients to ensure high retention rates. Regularly engage with clients to understand their evolving needs and offer relevant solutions to meet their expectations. Implement strategies to ensure repeat business and enhance client loyalty.

Assist in Marketing Initiatives

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Collaborate with the Head of the Department to develop promotional strategies for IndiaMart listings and corporate accounts. Support in the development of sales campaigns and track their effectiveness.

Skills and Qualifications

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Education

: Bachelor's degree in Business, Marketing, or a related field.

Experience

: Previous experience in sales coordination, sales support, or similar roles, ideally with experience dealing with IndiaMart and corporate clients.

Skills

: Excellent communication skills (both written and verbal) to interact with clients and internal teams. Strong organizational skills and the ability to manage multiple tasks simultaneously. Familiarity with online sales platforms (IndiaMart) and corporate sales processes. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software. Attention to detail and strong problem-solving skills. Ability to work under pressure and meet deadlines. A customer-oriented mindset with the ability to build long-term business relationships.
This job can be searched as Representative, Sales Co-ordinator, Coimbatore

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Application Question(s):

What is your Currrent CTC (Per month)? What is your Expected CTC(Per Month)? What is your Notice Period?
Experience:

Total: 2 years (Required) Sales: 1 year (Required)
Work Location: In person