Job Description

Key Responsibilities
Sales Support & Administration
? Assist the sales team with preparing quotes, proposals, and presentations
? Maintain and update customer databases, CRM records, and sales reports
? Track sales orders, contracts, and delivery schedules
? Coordinate internal communication between sales, finance, logistics, and marketing
teams
Customer Service
? Respond to customer inquiries by phone, email, or chat
? Provide product information and assist with order follow-up
? Resolve issues related to orders, deliveries, or documentation
? Maintain strong customer relationships through timely communication
Sales Operations
? Monitor sales performance metrics and prepare weekly/monthly reports
? Assist with forecasting, pipeline tracking, and inventory coordination
? Schedule meetings, client visits, and sales events
? Support the execution of promotions, campaigns, and sales initiatives
Documentation & Compliance
? Prepare sales contracts and ensure documentation accuracy
? Coordinate the approval process for credit, pricing, and special requests
? Ensure compliance with company policies and sales procedures

Skills Required