Job Description

Key Responsibilities

1. Sales Order Management

Receive and verify sales orders from the sales team or customers. Enter and update orders in the ERP system and maintain digital/physical records. Coordinate with production and stores for stock availability and order planning. Issue proforma, sales invoices and ensure approvals before processing.

2. Dispatch & Logistics Coordination

Prepare dispatch instructions and coordinate with warehouse/logistics for timely movement of goods. Communicate with transporters for vehicle arrangement, pickup schedule, and delivery status. Track material in transit and update customers and sales team on dispatch status. Ensure proper documentation for each dispatch (invoice, delivery challan, e-way bill, test certificate, etc.). Maintain a dispatch tracker and daily dispatch report for management review.

3. Customer & Sales Team Coordination

Act as a single point of contact for sales order status, dispatch updates, and documentation queries. Support the sales team with order-related data, pending orders, and delivery timelines. Follow up with sales team for delivery acknowledgment and feedback.

4. Documentation & MIS

Ensure correct generation of invoices, e-way bills, and delivery documents as per company policy. Maintain accurate records of all sales orders, dispatches, and pending orders. Prepare weekly and monthly MIS reports for sales, pending orders, and dispatches.

5. Coordination with Internal Departments

Liaise with Production, Sales and Stores for order planning and readiness. Coordinate with Accounts for invoice release, credit terms, and payment updates. Support team in streamlining order-to-dispatch flow and process improvements.

6. Compliance & System Management

Ensure dispatch and invoicing comply with company SOPs, GST, and transport regulations. Update ERP system regularly for live data accuracy. Assist in implementing and following process checklists, dispatch trackers, and order status dashboards.
Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Application Question(s):

Current CTC? Expected CTC? Notice Period? Sola Location is Comfortable ? Total Year Exp ?
Work Location: In person