Job Description

Position :

Sales Co-Ordinator

Key Responsibilities

Receive, log, and distribute new leads to the appropriate sales personnel.

Follow up with potential customers and ensure timely qualification of leads.

Maintain lead database and update CRM system regularly.

Ensure all incoming inquiries are responded to within defined SLAs (e.g., <4 hours).

Provide product and technical clarifications to customers and the sales team during the pre-sales stage.

Work closely with the operations, logistics, and service departments to ensure correct information flow from sales to execution.

Support handover documentation for confirmed orders.

Ensure alignment between customer requirements and internal deliverables.

Maintain consistent communication with customers for proposal updates, clarifications, and documentation requirements.

Gather feedback on proposals and reasons for lost deals.

Support marketing in collecting competitor data and market trends.

Prepare daily/weekly MIS reports for management review (lead pipeline, proposal status, win-loss ratio, etc.).

Update dashboards and CRM trackers with accurate information.

Identify gaps in pre-sales processes and suggest improvements.

Participate in product and sales training sessions.

Maintain up-to-date knowledge of product features, technical specifications, and competitor offerings.

Qualification & Experience

Education:

Bachelor's Degree in any stream, (MBA in Marketing / Operations preferred)*

Experience:

0-1 year in pre-sales, (freshers can apply)
you can share your CV hr@howd.in, hr.manager@howd.in

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund
Work Location: In person