Provide essential back-office support to the sales team by managing CRM and customer data, processing orders, handling enquiries and complaints, coordinating sales activities and sales MIS.
Responsibilities
Serve as daily liaison between field sales staff and internal teams
Maintain, update, and audit CRM and customer databases
Accurately process sales orders (Primary C Secondary) and documentation
Generate and distribute concise sales reports
Handle and Manage TADA activities
Collect customer feedback and share insights with product and marketing
Assist in organizing training sessions or workshops for sales staff
Address customer enquiries and resolve complaints promptly
Assist with trade shows, product launches, and promotional events for marketing and branding
Monitor and track daily sales targets and performance metrics
Eligibility Criteria
Bachelor's degree in business, Sales, or Marketing - Master preferable
3-5 years' experience in sales coordination or back-office support
Proficiency in understanding and exposure in managing CRM platforms (Odoo, Zoho etc)
Advanced Excel and MS Office skills
Fluent in English, Hindi, and Gujarati
Experience in FMCG must (Segment can be beauty, fragrance)
Job Types: Full-time, Part-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Application Question(s):
Are you qualified with Diploma/Degree in Bachelor's degree in business, Sales, or Marketing - Master preferable or relevant field?
are you most comfortable with location Rajkot?
what is your current annual salary / ctc?
what is your expected annual salary / ctc?
How many years of Proven experience in Sales in FMCG inndustry (Segment can be beauty, fragrance)?
what is your notice period? (in days)
How would you rate yourself on a scale of 1 to 10?" between your experience /skills & as required experience in job descriptions?
Work Location: In person
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