: Assist sales representatives with Order booking in CRM portal ,order processing, client follow-ups, and documentation.
Customer Interaction
: Respond to customer inquiries, provide product information, and resolve issues promptly.
Order Management
: Track orders from initiation to delivery, ensuring accuracy and timely fulfillment.
Reporting
: Prepare sales reports, forecasts, and performance metrics for management review.
CRM Maintenance
: Update and manage customer databases and sales records.
Cross-Functional Coordination
: Liaise with logistics, finance, and marketing teams to ensure seamless operations.
Event & Campaign Support
: Help organize promotional events, product launches, and marketing campaigns.
Required Skills & Qualifications
Bachelor's degree in Business Administration, Marketing, or a related field
Minimum 2 years of experience in sales coordination or administrative support
Strong communication and interpersonal skills
Proficiency in MS Office and CRM software (e.g., Salesforce)
Excellent organizational and multitasking abilities
* High attention to detail and a proactive problem-solving mindset
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