Job Description

Job Title:

Sales Coordinator

Department:

Sales

Location:

Ahmedabad

Reporting To:

Sales Director

Key Responsibilities:

Handle

inbound and outbound calls

and respond promptly to customer queries. Manage and respond to

inquiries via message, call, or other communication channels.

Handle

new and existing customers

, ensuring excellent customer service and satisfaction.

Coordinate with the Sales Team

to ensure seamless execution of sales operations.

Send company profiles, catalogues, and other relevant details

to new and prospective customers.

Prepare quotations

and share them with customers as per requirements.

Input and process orders

accurately, ensuring they are delivered on time.

Inform clients of any unforeseen delays or issues

related to their orders.

Coordinate with the Production and Dispatch teams

to ensure timely delivery.

Follow up on payments

and maintain proper payment records.

Share packing lists, invoices, and dispatch details

with customers and internal teams.

Required Skills & Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related field. 1-3 years of experience in sales coordination, customer service, or a related field. Proficiency in

MS Office (Excel, Word, Outlook)

. Strong

communication and interpersonal skills

. Ability to

multitask

. Excellent

attention to detail

and organizational skills.

Language Requirement:

Proficiency in

English

and

Hindi

is mandatory. Knowledge of

South Indian languages (Tamil, Telugu, Kannada, or Malayalam)

is

highly preferred

to effectively communicate with regional customers.

Key Attributes:

Customer-oriented and proactive Positive attitude and strong follow-up skills Team player with good coordination abilities Self-motivated and goal-driven
Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Work Location: In person