Job Description

Job Summary:

The Sales Coordinator plays a vital role in supporting the sales team by managing schedules, communicating relevant information, and ensuring the smooth flow of information between clients, sales executives, and other departments. This role contributes directly to customer satisfaction and sales target achievement.

Key Responsibilities:

Coordinate with the sales team to manage client requirements and deliver timely responses. Handle sales documentation such as quotations, invoices, purchase orders, and agreements. Maintain and update sales and customer records in CRM or Excel. Respond to customer queries and provide after-sales support when required. Assist in preparing sales reports, analysis, and monthly targets. Follow up with customers for payments, dispatch status, or pending documentation. Coordinate with logistics, dispatch, and accounts departments for smooth order execution. Monitor inventory and coordinate with the warehouse team regarding product availability. Support sales executives in fieldwork by scheduling meetings, follow-ups, or data sharing. Ensure customer satisfaction by addressing complaints and queries in a professional manner.

Required Skills and Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related field. 1-3 years of experience in a similar coordination/support role. Strong organizational and multitasking skills. Excellent verbal and written communication skills. Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software. Ability to work independently and under pressure. Customer-oriented mindset with problem-solving abilities.

Preferred:

Experience in the same industry (Consumer electronics, Home appliances, IT etc.) Knowledge of inventory and dispatch processes.
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Internet reimbursement Paid sick time Provident Fund
Work Location: In person