Coordinate with the sales team to support daily sales operations
Prepare and maintain sales reports, MIS, and performance trackers
Handle customer inquiries, follow-ups, and order coordination
Process sales orders, invoices, quotations, and delivery schedules
Liaise between sales, production, logistics, and accounts teams
Maintain accurate customer data in CRM or Excel systems
Track sales targets, pending orders, and payment status
Assist in preparing sales presentations, proposals, and contracts
Support sales managers in planning meetings and reviews
Ensure timely communication with clients regarding order status
Maintain documentation related to sales, dispatch, and billing
Help in resolving basic customer issues and escalating when required
Good knowledge of MS Excel, Word, and email communication
Ability to prepare reports, trackers, and sales dashboards
Understanding of sales process, order management & coordination
Experience with CRM software (preferred)
Soft Skills
Strong communication & follow-up skills
Good coordination and multitasking ability
Time management and organizational skills
Problem-solving mindset
Attention to detail and accuracy
Ability to work under pressure and meet deadlines
Behavioral Skills
Customer-oriented approach
Team player with proactive attitude
Professional email and phone etiquette
Reliability and accountability
Educational Qualification (Typical)
Graduate in any discipline (MBA/PGDM in Sales/Marketing preferred)
1-3 years experience in sales support or coordination role
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
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