Sales & Dispatch Coordinator (Admin + CRM)
Location: Nangloi, New Delhi
Company: Ganesh TimberMart LLP
Industry: Plywood & Timber Trading
Job Type: Full-time
Experience: 2-4 years
Salary: ?18,000 - ?25,000 per month
Job Summary:
We are looking for a smart and reliable Sales & Dispatch Coordinator to manage day-to-day coordination between transporters, drivers, clients, sales team, and internal dispatch operations. This role also involves client follow-ups, lead handling from portals like IndiaMART and TradeIndia, order processing, and basic HR assistance. If you are organized, good at communication, and can handle multiple tasks efficiently, we want to hear from you.
Key Responsibilities:
Dispatch & Transport Coordination
Coordinate with transporters, drivers, and dispatch in-charge for daily material movement
Share site locations, driver numbers, and delivery updates with clients and sales team
Track dispatch status and confirm delivery with clients
Maintain records of all dispatches, PODs, and vehicle details
Sales & CRM Support
Take repeat orders from existing clients and pass them to dispatch team
Follow up on pending enquiries from clients and support sales staff
Manage basic data entry related to orders, quotations, and dispatch status
Maintain regular communication with project and dealer sales teams
Lead Generation & Conversion
Generate new leads from IndiaMART, TradeIndia, JustDial etc.
Follow up with prospects via call, email, WhatsApp and convert them into orders
Maintain lead sheet and update owner on progress weekly
Payment Follow-up
Daily follow-up calls and emails to companies and dealers for outstanding payments
Send timely reminders through WhatsApp and email
Maintain a tracker of payment status and escalate in case of delays
HR & Admin Support
Assist with staff attendance, labor coordination, and basic HR documentation
Coordinate for interviews and new hiring with the owner's guidance
Support owner with daily updates and operational oversight.
Job Types: Full-time, Fresher
Pay: From ?18,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Paid time off
Work Location: In person
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