We are looking for a dedicated and well-organized Office Coordinator / Client Support Executive to handle office-based operations including client communication, lead generation, coordination with field staff, and follow-up activities. The role requires strong communication skills, professionalism, and the ability to manage multiple tasks efficiently.
Key Responsibilities:Client Communication & Coordination
Communicate with potential and existing clients through calls, emails, and messages.
Provide basic product information and coordinate further actions with the field team.
Ensure smooth coordination between clients and technical/sales staff.
Lead Generation & Follow-Up
Identify potential clients through online platforms, calls, and industry sources.
Maintain active follow-ups on inquiries, quotations, and ongoing leads.
Keep detailed records of all conversations, inquiries, and follow-up actions.
Office Operations & Reporting
Maintain and update client databases and lead sheets.
Prepare daily and weekly reports on inquiries and follow-up status.
Support day-to-day office administrative work related to client coordination.
Marketing & Communication Support
Assist in basic marketing activities and promotional communication.
Coordinate with external vendors if marketing materials or communication support is required.
Help in managing online inquiries and responses.
Qualifications:
Graduate in any field (preferably Marketing / Business / Mechanical background)
Basic understanding of industrial products will be an added advantage.
Experience:
1-3+ years of experience in client handling, office coordination, telecalling, or inside support roles.
Experience in an industrial or B2B environment preferred.
Skills & Competencies:
Excellent communication skills (Hindi & English)
Strong follow-up and coordination skills
Good phone etiquette and professional behavior
Proficiency in MS Excel, MS Word, and email handling
Organized, disciplined, and proactive
How to Apply:
Interested candidates can contact:
9575550209
Job Type: Full-time
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person
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