Job Description

Job Responsibility :-

Serve as the company's first point of contact via phone and email, delivering high customer service with each interaction Inbound sales lead coordination and assignment using internal tools and systems Knowledge of each account manager's territory and assign leads accordingly as well as direct customer communication to the assigned representative Process customer rescheduling requests and work with customers in TBD status Research and resolve customer concerns and complaints with sensitivity and professionalism to delight customers Provide pre-sale and post-sale customer support to assist growing sales department with notation in the systems Maintain reporting within CRM system, internal order management systems & Excel documentation Reconcile and verify commissions, leads, parent accounts within our systems Partner with internal groups to ensure accuracy of systems and information regarding public orders Attendees and actively participates in departmental meetings and calls

Skill :-

Education :- Bechelor Experienace :- 2 to 4 year Salary :- Negotiable Contact Person :- HR Sitesh Verma Contact No. :- 7880002320 hram@bsstmx.com
Job Type: Full-time

Pay: ?17,000.00 - ?22,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Experience:

ISO 20000: 1 year (Required)
Work Location: In person

Speak with the employer

+91 7880002320