The Sales Coordinator will support the CEO in managing sales operations, customer coordination, internal follow-ups, and CRM discipline. This role acts as a
central control point
between the CEO, sales team, service team, and customers to ensure timely closures, accurate reporting, and smooth execution of orders for Faraday Ozone's ozone-based solutions.
Key Responsibilities
1. Sales Coordination & Support
Coordinate day-to-day sales activities across
segments
Track enquiries, proposals, negotiations, and order closures
Follow up with sales engineers for quotations, revisions, and customer responses
Ensure timely submission of tenders, bids, and technical-commercial documents
for CEO review
Track sales pipeline, conversion ratios, and pending closures
Highlight delays, risks, and action points to the CEO
3. Customer Communication
Act as a single point of coordination for key customers when required
Schedule customer meetings, calls, and demos
Support preparation of customer presentations, proposals, and MOMs
Ensure professional communication and follow-up discipline
4. Internal Coordination
Coordinate with
Engineering, Production, Service, and Finance teams
for:
Technical clarifications
Delivery timelines
Installation & commissioning planning
Invoice and payment follow-ups
Ensure order handover from sales to execution is complete and documented
5. CEO Office Support
Prepare sales summaries, review notes, and action trackers for CEO meetings
Assist in strategic initiatives such as new product launches, channel onboarding, and key account reviews
Maintain confidentiality of sensitive business and customer information
Key Deliverables (KPIs)
100% CRM data accuracy and discipline
Timely follow-up on all open opportunities
Weekly sales status reports without delay
Improved order closure cycle time
Reduction in missed follow-ups and customer escalations
Required Qualifications
Bachelor's degree in
Business, Engineering, or Commerce
0-3 years experience in
B2B sales coordination / sales operations
Required Skills & Competencies
Strong coordination and follow-up skills
Excellent written and verbal communication
Good understanding of
technical sales workflows
Proficiency in CRM tools, MS Excel / Google Sheets, PowerPoint
Ability to work closely with senior leadership
High attention to detail and structured working style
Job Types: Full-time, Fresher
Pay: ?15,000.00 - ?25,000.00 per month
Benefits:
Flexible schedule
Provident Fund
Work Location: In person
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