who acts as the main point of contact for assigned international customers, ensuring their orders are planned properly and executed error-free through the internal team. Focuses on customer relationship, sales growth, product identification, and strategic coordination--while the Sales Support Executive handles all routine follow-ups and operations.
Key Responsibilities
Responding to any queries / quote requests from customers
Securing orders by doing necessary follow-ups
Guiding and monitoring the "Sales Support Executive" to get operational work done accurately
Understanding customers deeply to strengthen customer relationship quality
Studying customer websites & product portfolios
Reviewing sales patterns to identifying declining or stopped products and understanding buying patterns
Identify new products, opportunities, and cross-selling items
Requirements
B. Com. with 2-5 years' experience of dealing in engineering / industrial products in similar role
Strong communication (Writing emails / communicating with internal team)
Good analytical thinking (Data analysis - Sales trend)
Ability to study existing customers' products portfolios and identify additional products which can be offered to customers
Ability to guide support team members to get the orders executed on time
Preference for candidates with:
B.E. (Mechanical) and / or experience of dealing in Pneumatic Tools / partsKnowledge about digital marketingHistory of working with an export Company
Benefits
Exposure to international business
With good experience, exposure to
travel internationally
to represent the Company for customers' visits & International trade shows
Recognition for good work through
spot awards, appreciation certificates
Performance-based escalation
To be a part of a fast-growing company
Job Type: Full-time
Pay: ₹20,000.00 - ₹40,000.00 per month
Work Location: In person
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