Sales & Channel Sales Support
Handle customer and dealer inquiries related to products, pricing, and availability.
Prepare quotations, sales orders, and proforma invoices.
Coordinate with channel partners (dealers/distributors) for stock updates, order follow-ups, and scheme communication.
Maintain proper sales records, leads database, and MIS reports.
Support field sales team with back-office documentation and customer communication.
Service Coordination
Log customer service calls and assign them to technicians/service team.
Track service status and ensure timely resolution.
Maintain service records, warranty claims, and AMC follow-ups.
Communicate with customers regarding service updates, complaints, and feedback.
Coordinate with the technical team for spare availability and replacement dispatch.
General Coordination
Bridge communication between sales, service, accounts, and logistics teams.
Assist in dealer communication regarding new products, offers, and updates.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.