Job Description

Major Responsibilities:

Order Processing:

Accurately enter and process customer orders into the system, verifying details such as product availability, pricing, and customer information.

Order Verification:

Review order information for accuracy and completeness before processing.

Customer Communication:

Communicate with customers regarding order status, delivery timelines, and any issues or discrepancies.

Coordination:

Collaborate with other departments (sales, customer service, inventory, logistics, dispatch) to ensure smooth order fulfillment and timely delivery.

Documentation:

Maintain accurate records of orders, including tracking information and any relevant documentation.

Problem Solving:

Resolve order discrepancies, address customer inquiries, and escalate issues as needed.

Reporting:

Generate reports related to order processing, inventory, and other relevant data.

Looking at somebody with 2+ years of experience in similar role.

Mandatory skills:

MS Excel Good computer literacy (emails, etc) Should be able to communicate with multiple departments Good administrative, organizational, and problem-solving skills Good team development and leadership skills Go-getter and confident.
Working days: Monday to Saturday 10am to 7pm

Office location: Andheri East, 15 min walk from railway and metro stations.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement * Leave encashment