Job Description

: Sales Coordination

Company:

ICA Edu Skills Pvt. Ltd.

Location:

Salt Lake, Sector V - Kolkata

Experience:

1-4 Years

Employment Type:

Full-Time | On-site

Department:

Sales Support / Digital Operations

About the Company

ICA Edu Skills Pvt. Ltd. is a leading vocational education and skill development organization, delivering industry-relevant training programs across India.

Role Overview

The

Sales & Coordination

role focuses on

digital lead handling, communication, and internal coordination

. This position supports the sales and business development teams through structured follow-ups and data management.

There are no individual sales targets for this role.

Key Responsibilities

Digital Lead Management

Handle incoming digital inquiries from websites, portals, and campaigns Respond via email, WhatsApp, CRM, and phone calls Qualify leads and forward them to the relevant sales teams

Sales Support & Coordination

Coordinate with sales, marketing, and operations teams Schedule meetings, demos, and follow-ups Share program details, brochures, and official communications

Data & Reporting

Maintain accurate lead records in CRM and Excel Prepare daily and weekly follow-up reports Track inquiry status and response timelines

Process & Communication

Ensure professional communication with prospects Support B2C and franchise teams with coordination and documentation Follow internal SOPs and compliance standards
Skills & Qualifications

Graduate in any discipline 1-4 years of experience in digital sales support / coordination Good verbal and written communication skills Basic knowledge of CRM tools and MS Excel Strong organizational and follow-up skills
Interested candidate can apply on akhtar.friha@icagroup.in

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Work Location: In person