Job Description

Role Description

This is a full-time on-site role for a

Sales Consultant

at a

Skin, Hair & Aesthetic Clinic

located in

OMR, Chennai

. The Sales Consultant will be responsible for patient counselling, treatment plan explanation, lead conversion, and revenue generation while ensuring an ethical and high-quality patient experience.

Key Responsibilities:

Understand patient concerns related to skin, hair, and aesthetic treatments Counsel patients on treatment options such as laser, GFC/PRP, peels, acne, pigmentation, hair regrowth, body contouring, etc. Explain doctor-recommended treatment plans, packages, session counts, pricing, offers, and payment/EMI options Convert walk-in patients, inquiries, and doctor consultations into paid treatments Handle leads from calls, WhatsApp, website, social media, and referrals Maintain regular follow-ups with new inquiries, pending decisions, missed appointments, and package renewals Coordinate with doctors and clinic staff to ensure smooth patient handover and treatment flow Maintain accurate patient records, consultation details, payments, and follow-ups in CRM/software Ensure timely payment collection and support billing processes Build strong patient relationships, address concerns professionally, and encourage retention and referrals Submit daily and weekly reports on leads, conversions, revenue, and follow-ups Follow clinic SOPs, ethical standards, and medical guidelines strictly Work as a good team player to support overall clinic operations

Qualifications:

Any graduate Excellent fluency in English Proficient in English and Tamil Prior experience in sales, counselling, or healthcare/aesthetic clinics preferred Experience in skin, hair, or aesthetic clinics will be an added advantage Excellent communication, interpersonal, and negotiation skills
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹45,000.00 per month

Work Location: In person