The Sales Consultant will be responsible for promoting and selling Isuzu vehicles, ensuring an excellent customer experience from first contact to delivery, and meeting monthly sales and satisfaction targets. This role involves lead generation, customer follow-ups, product demonstrations, and coordination with internal teams to close sales.
Key Responsibilities:
Sales Achievement
Meet or exceed monthly retail vehicle sales targets.
Convert leads into confirmed sales through effective engagement and follow-up.
Maintain a strong pipeline of prospects.
Customer Engagement
Welcome and assist customers in selecting suitable Isuzu vehicles.
Conduct product demonstrations and test drives.
Provide detailed vehicle information, features, and finance options.
Brand Representation
Uphold Isuzu brand standards in all customer interactions.
Participate in promotional activities and events.
Process & Documentation
Prepare quotations, negotiate deals, and process sales paperwork.
Coordinate with finance, accessories, and delivery teams for smooth handovers.
Customer Satisfaction
Maintain high NPS (Net Promoter Score) by delivering exceptional service.
Handle post-sales follow-up to encourage repeat business and referrals.
Key Skills & Competencies:
Strong sales and persuasion skills.
Good communication and interpersonal skills.
Customer-focused with a positive attitude.
Knowledge of automotive industry and premium vehicle market preferred.
Qualifications & Experience:
Graduate or Diploma holder (Automobile / Marketing preferred).
1-3 years' experience in automotive sales, preferably in premium brands.
Freshers with strong passion for automotive sales may also apply.