to join our team. The ideal candidate will play a critical role in converting inquiries into consultations and treatment bookings while ensuring a smooth patient journey from first contact to post-treatment follow-up.
Lead calling and conversion will be the primary responsibility of this role.
Key Responsibilities
Sales & Lead Conversion (Primary Responsibility)
Make outbound and inbound calls to
new and existing leads
Explain aesthetic treatments, packages, pricing, and ongoing offers clearly and confidently
Convert inquiries into booked consultations and procedures
Handle objections professionally and close sales effectively
Appointment & Patient Management
Schedule, reschedule, and confirm appointments for consultations and procedures
Coordinate with doctors, therapists, and front-desk teams to ensure smooth operations
Ensure optimal utilization of doctors' and treatment slots
Billing & Payments
Generate bills and collect payments for consultations and treatments
Explain treatment packages, EMI options, and offers to patients
Maintain accurate billing records in the clinic management system
Follow-ups & Retention
Conduct timely follow-ups for: Missed appointments, Pending payments & Treatment continuation and package renewals
Build strong patient relationships to improve
repeat visits and retention
Gather feedback and address patient concerns proactively
Required Skills & Qualifications
Mandatory:
Prior experience in an aesthetic / dermatology / cosmetology clinic
Proven track record in
lead conversion and sales
Excellent communication skills in English and Kannada
Strong persuasion and negotiation abilities
Familiarity with aesthetic treatments such as laser hair reduction, facials, injectables, body contouring, etc.
Comfortable working with CRM or clinic management software
Target-driven mindset with high accountability
Preferred Attributes
Ability to work in a fast-paced, performance-oriented environment
Strong customer service orientation with a sales-first approach
Compensation & Benefits
Competitive fixed salary +
performance-based incentives
Opportunity to work with a premium aesthetic brand
Career growth in sales and clinic management
Job Type: Full-time
Pay: ?25,000.00 - ?40,000.00 per month
Benefits:
Leave encashment
Paid sick time
Paid time off
Work Location: In person
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