Job Description

Job Summary:

The Collection Executive is responsible for following up with customers on pending payments, maintaining collection records, and ensuring timely recovery of dues while maintaining positive client relationships.

Key Responsibilities:

Call or visit customers to remind them of pending payments. Maintain a daily record of collection status and follow-ups. Negotiate payment plans and resolve customer issues. Coordinate with the sales/accounts team for updates on client payments. Prepare and share daily/weekly collection reports. Ensure all payments are received within the credit period. Handle customer queries politely and maintain good relations.

Required Skills:

Strong communication and convincing ability. Basic knowledge of MS Excel and record keeping. Patience and professionalism while handling clients. Ability to meet collection targets and deadlines.

Qualification:

Graduate in any discipline. 0-2 years of experience in collections or customer service preferred.
Job Types: Full-time, Part-time, Permanent

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Life insurance Work from home
Work Location: In person