to handle customer interactions, drive sales, and ensure timely collection of outstanding payments. The ideal candidate should have strong communication skills, negotiation ability, and a customer-focused approach.
Key Responsibilities
Collections
Contact clients/customers to follow up on pending dues and ensure timely payments.
Maintain accurate records of collections and outstanding balances.
Resolve billing and payment discrepancies effectively.
Build and maintain positive relationships with customers while ensuring payment compliance.
Sales
Identify and pursue new business opportunities to achieve sales targets.
Promote and sell company products/services to existing and prospective customers.
Understand customer needs and provide suitable product/service solutions.
Maintain long-term relationships with clients to encourage repeat business.
Reporting & Coordination
Prepare daily/weekly reports on sales and collections progress.
Coordinate with the accounts and sales teams to ensure smooth workflow.
Escalate issues to management when necessary.
Requirements
Bachelor's degree in Business, Commerce, Marketing, or a related field (preferred).
Proven experience in
collections, sales, or customer service
is an advantage.
Excellent communication, negotiation, and interpersonal skills.
Ability to work independently and meet deadlines.
Strong problem-solving skills and customer-oriented approach.
Basic knowledge of MS Office and CRM tools.
Job Types: Full-time, Permanent, Fresher