Sales & Collection Executive

Year    UP, IN, India

Job Description

Role Overview:



We are hiring a

Collection Executive

who will be responsible for

recovering pending dues

from clients/students while maintaining positive customer relationships. The role also involves promoting renewal services or upselling where possible during recovery calls.

Key Responsibilities:



Contact customers via phone, WhatsApp, or email to follow up on pending payments. Maintain daily follow-ups and ensure timely recovery of dues. Share payment links, invoices, and reminders professionally. Negotiate payment plans and resolve queries related to fees or services. Maintain proper records of communication and recovery status in the CRM system. Identify opportunities for service renewal or upselling during interaction. Escalate problematic cases to the senior team or legal when necessary.

Required Skills & Qualifications:



Minimum 12th pass / Graduate preferred. 0-1 years of experience in collections, tele-recovery, or sales (preferably in EdTech, banking, or service sectors). Strong communication and negotiation skills. Ability to work under pressure and meet recovery targets. Knowledge of Excel and CRM tools is a plus.
Job Type: Full-time

Pay: ?18,000.00 - ?24,000.00 per month

Compensation Package:

Performance bonus
Schedule:

Day shift
Language:

English (Required)
Location:

* Noida Sector 16, Noida, Uttar Pradesh (Required)

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD3919779
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UP, IN, India
  • Education
    Not mentioned
  • Experience
    Year