Contact customers via phone, email, or in-person to collect overdue payments.
Maintain a record of all collection efforts and update customer accounts.
Negotiate and set up payment plans when required.
Resolve billing issues and disputes with clients in coordination with internal departments.
Monitor accounts to identify outstanding debts and proactively reach out to high-risk customers.
Follow up on promises to pay and escalate accounts where necessary.
Prepare and submit reports on collection activities and accounts receivable status.
Adhere to company policies and legal regulations related to debt recovery.
Meet or exceed monthly collection targets and KPIs.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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