To provide excellent customer service, ensure smooth sales transactions, maintain outlet standards, and contribute to achieving sales and customer satisfaction goals of Amma's Pastries.
Key Responsibilities:
Customer Service & Sales
Greet customers warmly and assist them in product selection.
Promote cakes, pastries, and other products to maximize sales.
Handle billing, cash/card transactions, and issue receipts.
Upsell & cross-sell products based on customer preferences.
Outlet Operations
Maintain cleanliness and hygiene of the counter, display, and seating area.
Ensure proper product display, labelling, and stock rotation (FIFO).
Monitor stock levels and inform the manager of shortages.
Assist in receiving, checking, and storing goods properly.
Quality & Compliance
Follow food safety, hygiene, and company standards.
Report any product quality issues immediately to the manager.
Ensure outlet adheres to Amma's Pastries brand standards.
Teamwork & Reporting
Support colleagues in daily operations.
Maintain daily sales records and reports.
Follow duty roster and outlet timings strictly.
Skills & Qualifications:
Minimum qualification: Plus Two / Graduate (preferred).
Previous experience in sales, retail, or F&B service (preferred).
Good communication skills in Malayalam, Hindi, or English.
Basic computer knowledge for billing (POS).
Friendly, energetic, and customer-focused attitude.
Working Conditions:
Duty hours: 8-10 hours (shift-based).
Weekly off as per roster.
Uniform will be provided.
Benefits:
Salary as per company standards.
Incentives on achieving sales targets.
Staff discounts on products.
Career growth opportunities within Amma's Pastries.
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
Food provided
Health insurance
Provident Fund
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.