Answer incoming calls and assist customers with inquiries and issues.
Identify customer needs and provide appropriate solutions.
Build rapport and establish positive relationships with customers.
Manage customer complaints and escalate issues when necessary.
Sales and Upselling:
Make outbound calls to potential and existing customers to promote products or services.
Identify opportunities to upsell and cross-sell products or services.
Achieve daily, weekly, and monthly sales targets.
Follow up on leads and manage customer relationships.
Record Keeping and CRM:
Maintain accurate records of customer interactions and sales activities in a CRM system.
Ensure data security and privacy.
Other Duties:
Follow communication scripts and company procedures.
Stay informed about products, services, and promotions.
Participate in team meetings and training sessions.
Contribute to a positive and productive work environment.
Skills:
Excellent communication and interpersonal skills.
Strong sales and persuasion skills.
Customer service orientation.
Job Types: Full-time, Permanent
Pay: ?10,000.00 - ?25,000.00 per month
Work Location: In person
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