Job Description

Key Responsibilities:

Handle and respond to customer inquiries via phone, email, and WhatsAppPrepare and issue quotations, techno-commercial proposals, and follow-up documentation. Maintain and update CRM with lead, inquiry, and customer informationCoordinate with design, production, and logistics teams for order processing and delivery timelines. Manage digital and physical documentation (e.g. drawings, data sheets, POs, invoices). Track and report sales activities, open inquiries, and quote conversion ratiosAssist in scheduling meetings, preparing reports, and compiling technical submissions. Ensure timely follow-ups with customers and internal departmentsManage and update product catalogs, pricing sheets, and proposal templates.

Qualifications & Skills:

Bachelor's Degree (preferably in Engineering, Business, or related field)1-3 years of experience in a sales support, backend, or coordination role (HVAC or manufacturing industry preferred). Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google. Workspace. Attention to detail, organizational ability, and multitasking skills. Comfortable handling customer queries and technical documentation.
Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person