Excellent communication skills (MALAYALAM and ENGLISH)
Proven work experience as Tele-Sales representative in Outbound Sales
Proven track record of successfully meeting sales quota over the phone
Ability to learn about products and services and describe/explain them to prospects
Background in Fitness Industry Preferred
Strong phone contact handling skills and active listening
Excellent selling, negotiation and communication skills
Strong interpersonal skills
Excellent knowledge of MS Office
Responsibilities:
Know our course offerings inside and out so that you can answer sales related questions (for which paid sales training will be provided)
Outbound Calling:
Initiate proactive outbound calls to potential customers, using a prepared script to reference important parts of what the company offers. You should be able to go off-script when necessary to build a relationship with customers or answer any questions they have not addressed in the script.
Sales Excellence:
Communicate the features and benefits of our offerings clearly and persuasively using solid arguments to existing and prospective customers. Strong Follow Up is given high preference*.
Achieve Targets:
Consistently meet or exceed weekly and monthly sales goals, with the opportunity to earn attractive commissions and incentives.
Customer Relationship Management:
Build strong relationships with customers, addressing inquiries, and ensuring a positive experience.
Issue Resolution:
Handle customer concerns professionally, ensuring quick resolutions to maintain satisfaction.
Record Keeping:
Maintain accurate records of: customer interactions with data for each customer, providing insight into the target audience and what they want from the company; Successful sales; Lead status; database updation with new information every time a customer calls, and back up data regularly to protect sensitive customer information
Adherence to Organizational Standards:
Follow organization standards to maintain quality service and guarantee customers receive exceptional service.
Qualifications:
12th certificate, graduates will be preferred.
Minimum 1 year of experience in Tele-Sales (
preferred
*) or Proven Sales Role
Other Requirements & Key Points:
Applications will not be entertained without a resume/CV
Ideally Gurgaon Based Candidate
.
After 6 Months, Option to WFH for 25% of Weekly Hours & After 12 Months: Option to WFH for 50% Hours.
Fully Paid Onsite Training.
Working Hours: Flexibility to Start between 9:30am to 11:30am.