Job Description

: Sales & Reservation Executive - Rishibhumi Wellness

Sales & Reservation Executive

Position Type

Full-time, On-site

1. Job Objective

To drive sales through effective handling of inquiries, reservations, and follow-ups while promoting Rishibhumi Wellness as a premier wellness and spiritual retreat destination. The role involves coordinating with guests, travel partners, and internal teams to ensure seamless booking experiences and achieving monthly sales targets.

2. Key Responsibilities

A. Sales & Business Development

Actively promote

Rishibhumi Wellness packages

(wellness retreats, spiritual rejuvenation programs, FIT, and group bookings) through phone calls, emails, WhatsApp, and other digital platforms. Convert

leads from B2C and B2B segments

(travel agents, corporate wellness partners, yoga/wellness influencers). Maintain strong relationships with

corporate clients, travel partners, and wellness communities

. Work with the marketing team to provide

feedback on promotional offers, pricing strategies, and market trends

.

B. Reservations & Guest Coordination

Handle

all inbound reservation inquiries

via calls, emails, and online booking platforms promptly and professionally. Prepare

wellness package itineraries, quotations, and confirmations

. Ensure accurate entry of guest details and package components into the

reservation management system (RMS/CRM)

. Coordinate with

operations, wellness, and F&B teams

for smooth execution of guest experiences. Provide

pre-arrival communication and post-stay follow-up

to encourage repeat business and referrals.

C. Administrative & Reporting

Maintain updated

sales trackers, reservation reports, and revenue MIS

on a daily/weekly basis. Assist in preparing

monthly sales performance and forecast reports

. Keep track of

competitor pricing and wellness trends

for strategic inputs.

3. Key Performance Indicators (KPIs)

Monthly

sales and revenue target achievement

.

Lead conversion rate

(inquiries to confirmed bookings).

Customer satisfaction & repeat bookings

. Accuracy in

reservation handling and documentation

. Contribution to

upselling/cross-selling revenues

.

4. Skills & Competencies

Essential

Strong communication and interpersonal skills (English & Hindi).

Sales-oriented mindset

with persuasive negotiation ability. Knowledge of

hospitality or wellness industry

preferred. Proficiency in

MS Office, CRM, and OTA portals

. Ability to work in a fast-paced, target-driven environment.

Desirable

Familiarity with

wellness, yoga, or naturopathy concepts

. Experience in

digital sales or social media promotions

.

5. Qualifications & Experience

Graduate in Hospitality, Wellness Management, or Business Administration.

1-3 years of experience

in sales or reservations (wellness, spa, retreat, or resort experience preferred).

6. Personality Traits

Pleasant and customer-focused personality. Enthusiastic, self-motivated, and goal-oriented. Respect for wellness and spiritual values aligned with Rishibhumi's philosophy.

7. Compensation

Fixed Salary

(industry standard for wellness resorts) +

Performance-Based Incentives

linked to sales conversion.
Job Type: Full-time

Pay: ?10,691.22 - ?30,000.00 per month

Language:

English (Preferred)
Work Location: In person