Job Description

The Sales and Operations Executive is a pivotal role responsible for managing the end-to-end cycle of sales orders, from initial customer inquiry and quotation preparation to final delivery and vendor management. This role requires a dynamic individual with strong communication skills who can seamlessly bridge the gap between sales, customer service, and logistical execution.

Key Responsibilities

1. Sales and Customer Handling

Customer Relationship Management:

Serve as the primary point of contact for customers, handling all inquiries, providing timely updates, and addressing concerns to ensure high levels of customer satisfaction.

Quotation Preparation:

Accurately and promptly prepare and send detailed quotations to clients based on their specifications, ensuring all pricing, terms, and conditions are clearly outlined.

Order Processing:

Manage the entire sales order lifecycle, including order entry, confirmation, and internal coordination to meet delivery timelines.
2. Operations and Logistics Management

Vendor and Supplier Coordination:

Actively deal with vendors and suppliers for sourcing, procurement, and scheduling, ensuring timely delivery of materials or services.

Logistics Handling:

Coordinate and manage all logistical aspects of the shipment, including working with transporters, managing dispatch schedules, and tracking orders until successful delivery.

Inventory/Stock Management:

[Optional: Include if applicable, e.g., Monitor and manage stock levels to ensure product availability and minimize delays.]
3. Documentation and Administrative Tasks

Basic Documentation:

Maintain and manage essential sales and operations records.

Software Proficiency:

Utilize

MS Excel

for data entry, preparing sales reports, tracking inventory, and managing cost sheets.

Correspondence:

Use

MS Word

to draft professional correspondence, contracts, and internal memos.

Required Skills and Qualifications

Communication Excellence:

Excellent communication skills

(both written and verbal) in

English

are essential for dealing effectively with global customers and vendors.

Interpersonal Skills:

Proven ability to handle customers professionally and effectively, building and maintaining strong business relationships.

Technical Basics:

Basic working knowledge of MS Excel and MS Word

is mandatory.

Organizational Skills:

Strong ability to manage multiple tasks, prioritize work, and handle the complexities of logistics and vendor scheduling.

Experience:

Fresher, or 1-2 year of experience

Education:

Bachelor's degree in any field
Job Type: Full-time

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person