Job Description

Key Responsibilities: Lead Management & Follow-up
Handle incoming sales leads from JustDial, website, and referrals
Make outbound calls to new leads and explain company offerings
Regular follow-up with prospective customers through calls and WhatsApp
Maintain proper lead status updates in CRM or tracking system Quotation Preparation
Coordinate with technical team to gather input for solution-based quotes
Prepare quotations using standard templates
Share quotations with customers and ensure follow-up for approval Customer Interaction & Feedback
Handle pre-sales and post-sales communication
Collect customer feedback post project/service closure
Escalate any dissatisfaction or delay to the concerned department Coordination & Documentation
Coordinate internally with sales, technical, and accounts teams
Keep records of leads, quotations, follow-ups, and conversions
Assist in maintaining customer contact database

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

Day shift
Language:

English (Preferred)
Work Location: In person

Expected Start Date: 07/07/2025