Job Description

A

Jewellery Floor Manager

is responsible for overseeing daily operations on the sales floor of a jewellery store. They lead the sales team, ensure excellent customer service, maintain high presentation standards, and support sales targets while safeguarding valuable stock.

Key Responsibilities

Supervise and support sales associates on the shop floor Deliver exceptional customer service and handle high-value sales Assist customers with jewellery selection, product knowledge, and after-sales care Ensure displays, showcases, and counters are clean, secure, and visually appealing Monitor stock levels, oversee stock handling, and prevent loss or damage Open and close the store, following security and cash-handling procedures Handle customer concerns, returns, and repairs professionally Train, coach, and motivate staff to meet sales goals Ensure compliance with store policies, health & safety, and security standards
Skills & Qualities

Strong leadership and communication skills Excellent customer service and sales ability Trustworthy and detail-oriented (important for high-value items) Good product knowledge of jewellery, gemstones, and watches Confident handling cash, POS systems, and inventory Calm under pressure and professional at all times
Experience & Qualifications

Previous retail or jewellery sales experience Supervisory or team-leading experience preferred Knowledge of jewellery brands, materials, and care is an advantage
Working Environment

Retail jewellery store or boutique Requires standing for long periods May involve weekend, evening, and holiday shifts
ARUN 9789070712

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Leave encashment Paid sick time Paid time off
Work Location: In person