Sales and Support Executive (Female Candidates Preferred, Career Restarters Welcome)
Location:
New Delhi (On-site)
Organisation:
Evolution Educare
About Evolution Educare
Evolution Educare is one of India's most respected learning platform for serious aspirants preparing for the
UPSC Civil Services Examination (CSE)
and
Indian Forest Service Examination (IFoS)
. Our mission is to provide academic excellence, ethical guidance, and personal support that transforms aspirants into nation builders.
With over
2300+ successful candidates
, including
10 AIR-1 toppers
and
110+ in the Top-10
, Evolution has set the benchmark for success and credibility.
Role Overview
We are seeking a
dynamic and empathetic female Sales and Support Executive
to become a key part of our admissions and student support team. This role is ideal for women professionals who are passionate about education and service, including those looking to
restart their career
after a professional break.
Key Responsibilities
1. Student Engagement & Counselling
Serve as the first point of contact for incoming enquiries via calls, WhatsApp, emails, and walk-ins.
Counsel aspirants about Evolution's courses, faculty, mentoring systems, and success record.
Understand aspirants' goals and recommend appropriate courses that suit their preparation phase.
Handle follow-ups to convert leads into admissions.
2. Sales Support & Admissions
Maintain accurate records of leads, follow-ups, and enrolment status.
Assist in admission formalities and payment coordination.
Coordinate with the academic and technical team to ensure seamless onboarding for new students.
Upsell and cross-sell courses based on evolving student needs.
3. Operational & Backend Support
Ensure smooth communication flow between departments and with students.
Help organise orientation sessions and webinars for prospective and current students.
Maintain courteous, professional communication at all times.
Address concerns and feedback from enrolled students promptly and efficiently.
Desirable Qualifications & Attributes
Education
: Graduate in any discipline. Background in education, communication, or business administration is an advantage.
Experience
: 1-3 years preferred, but freshers and career restarters with potential will be considered.
Communication Skills
: Fluency in English and Hindi, with clear, confident speech and good writing skills.
Interpersonal Skills
: Patience, empathy, listening ability, and a student-friendly approach.
Technological Comfort
: Should be familiar with Google Workspace (Docs, Sheets, Gmail), CRM tools, and WhatsApp Web.
Sales Attitude
: Gentle persuasion with service-first orientation.
Who Should Apply
Women professionals seeking a meaningful, mission-driven workplace.
Women returning to the workforce after a career break.
Individuals who are passionate about education and civil services.
Why Join Evolution Educare
Opportunity to work with a respected and academically driven institution.
Purposeful work that directly contributes to nation-building.
Supportive and inclusive work environment.
Professional development and career growth prospects.
Respect for work-life balance.
To Apply:
Please email your CV with a brief note on why this role interests you to: