Job Description

Job Title:

Sales and Service Coordinator - Solar & ELV Systems (Ladies Preferred)

Company: Sysgreen Edappal

Location:

Edappal, Kerala

Job Summary:

Sysgreen Edappal is seeking a

smart, organized, and customer-focused lady professional

to join our team as a

Sales and Service Coordinator

. The candidate will coordinate between clients, sales executives, and technical teams to ensure smooth handling of solar and ELV (Extra Low Voltage) projects -- from inquiry to installation and after-sales service.

Key Responsibilities:Sales Coordination:

Handle customer inquiries for

solar systems

and

ELV solutions

(CCTV, access control, networking, etc.). Prepare quotations, proposals, and coordinate with engineers for technical inputs. Maintain records of inquiries, quotations, and ongoing projects. Support the sales team with documentation, follow-ups, and report preparation. Follow up with clients for quotation status, order confirmations, and payments.

Service Coordination:

Receive and track service calls, complaints, and maintenance requests. Schedule service visits and ensure timely resolution with service engineers. Manage

AMC (Annual Maintenance Contract)

tracking and renewals. Maintain service history and prepare periodic performance summaries.

Office Administration:

Assist in preparing invoices, delivery notes, and project completion reports. Maintain organized records of sales and service documents. Coordinate with vendors and suppliers for material dispatch and logistics. Support marketing and customer engagement activities when required.

Qualifications & Experience:

Education:

Diploma or Degree in Electrical / Electronics / Business Administration.

Experience:

1-4 years in sales/service coordination (preferably in Solar or ELV sector).

Technical Knowledge:

Basic understanding of

solar systems

(on-grid/off-grid/hybrid). Familiarity with

ELV systems

(CCTV, access control, PA, and networking).

Computer Skills:

MS Office, Excel, and basic ERP/CRM knowledge preferred.

Key Skills:

Excellent verbal and written communication. Strong organizational and multitasking skills. Customer-oriented with a proactive attitude. Ability to coordinate effectively between multiple teams.

Additional Information:

Location:

Sysgreen Office, Edappal.

Gender:

Ladies Preferred.

Languages:

Malayalam, English

Driving License:

Preferred, not mandatory.
Job Type: Full-time

Pay: ₹9,527.38 - ₹13,509.30 per month

Work Location: In person