Job Description

Company:

Indiatech Systems & Forms

Location:

Kochi, Kerala

Employment Type:

Full-time



Indiatech Systems & Forms is looking for a proactive and organized

Sales & Service Coordinator

to support our sales and service operations. The ideal candidate will be responsible for coordinating between customers, sales team, and service technicians to ensure smooth business operations and high customer satisfaction.

Key Responsibilities

Handle incoming customer enquiries via phone, WhatsApp, email, and online leads Coordinate with sales team for lead follow-ups and order processing Prepare quotations, follow up with customers, and assist in closing sales Coordinate service calls, installation schedules, and service visits Maintain customer records, service reports, and sales documentation Follow up on pending payments and coordinate with accounts team Ensure timely communication between customers, technicians, and internal teams Prepare daily/weekly sales and service status reports
Required Skills & Qualifications

Any graduation preferred Basic knowledge of MS Office (Excel, Word, Email) Good communication skills in English & Malayalam Ability to handle multiple tasks and coordinate effectively Basic understanding of sales or service processes (preferred) Freshers can apply (training will be provided)
Experience

0-2 years of experience in sales coordination, service coordination, or customer support preferred
Salary

Salary will be based on experience and interview performance
Benefits

On-the-job training Growth opportunities within the company Supportive work environment
Job Types: Full-time, Permanent

Pay: Up to ?18,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time Paid time off
Work Location: In person