Roles and Responsibilities - Sales and Service Coordinator
Receive and assign service calls to field engineers.
Track job status and ensure timely completion.
Schedule and follow up on preventive maintenance.
Manage warranty details and renew AMC/CMC contracts.
Keep service logs, equipment records, and customer details updated.
Handle customer calls, questions, and complaints.
Collect feedback after service visits.
Support sales team before and after sales.
Follow up daily with field teams to update records.
Talk to key customers and give regular support.
Handle IndiaMART and other inquiry calls.
Communicate well in English, Hindi, and Kannada.
Use Excel, Word, and PowerPoint for reports and data analysis.
Share updates and reports with senior management.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Life insurance
Provident Fund
Work Location: In person
Speak with the employer
+91 8431820843
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