Job Description

Key Responsibilities:1. Business Development & Sales

Identify and develop new business opportunities for

import/export freight forwarding

(Sea & Air). Generate sales leads through market research, customer visits, networking, and digital platforms. Prepare and submit

competitive freight quotations

to customers. Achieve monthly/quarterly sales targets in line with company objectives.

2. Client Relationship Management

Build and maintain strong, long-term relationships with customers. Follow up with clients for bookings, feedback, and after-sales support. Handle customer queries, complaints, and resolve issues promptly to ensure satisfaction.

3. Coordination & Execution

Coordinate with

operations, documentation, and customs clearance teams

to ensure seamless service delivery. Work closely with

shipping lines, airlines, transporters, and overseas agents

to secure best rates and transit times. Monitor shipments and update clients proactively about cargo movement.

4. Pricing & Negotiation

Negotiate freight rates with carriers and overseas partners. Prepare cost sheets and profit margins for each quotation. Stay updated with market trends, carrier rates, and trade routes.

5. Reporting & Documentation

Maintain customer database and sales activity records in CRM or Excel. Submit weekly/monthly sales reports to the management. Prepare proposals, presentations, and service agreements as required.

Key Skills Required:

In-depth knowledge of

import/export documentation, Incoterms, and shipping procedures

. Strong communication, negotiation, and presentation skills. Excellent market knowledge of

freight forwarding, logistics, and supply chain

. Ability to work under pressure and meet sales targets. Proficiency in

MS Office

and CRM tools.

Qualifications:

Bachelor's Degree in

Business, Logistics, Supply Chain, or International Trade

. Minimum

2-5 years

of experience in freight forwarding sales (import/export). Familiarity with

shipping lines, CHA (Customs House Agents)

, and transport networks.

Performance Indicators (KPIs):

Monthly sales revenue & profit margin. Number of new clients acquired. Customer retention rate. Quote-to-booking conversion ratio. Timely collection of payments.
Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?35,000.00 per month

Work Location: In person