Job Description

The Sales Executive - Freight Forwarding is responsible for developing new business opportunities and maintaining strong relationships with existing clients for import and export freight services (both air and sea). The role involves understanding customer logistics needs, providing competitive quotes, negotiating rates with shipping lines and airlines, and ensuring smooth coordination with operations and documentation teams.

1. Business Development & Sales

Identify and develop new business opportunities for

import/export freight forwarding

(Sea & Air). Generate sales leads through market research, customer visits, networking, and digital platforms. Prepare and submit

competitive freight quotations

to customers. Achieve monthly/quarterly sales targets in line with company objectives.

2. Client Relationship Management

Build and maintain strong, long-term relationships with customers. Follow up with clients for bookings, feedback, and after-sales support. Handle customer queries, complaints, and resolve issues promptly to ensure satisfaction.

3. Coordination & Execution

Coordinate with

operations, documentation, and customs clearance teams

to ensure seamless service delivery. Work closely with

shipping lines, airlines, transporters, and overseas agents

to secure best rates and transit times. Monitor shipments and update clients proactively about cargo movement.

4. Pricing & Negotiation

Negotiate freight rates with carriers and overseas partners. Prepare cost sheets and profit margins for each quotation. Stay updated with market trends, carrier rates, and trade routes.

Qualifications:

Bachelor's Degree in

Business, Logistics, Supply Chain, or International Trade

. Minimum

2-5 years

of experience in freight forwarding sales (import/export). Familiarity with

shipping lines, CHA (Customs House Agents)

, and transport networks.

Work Environment:

Office-based with frequent client visits. May require travel to ports, ICDs, and customer sites. Coordination with overseas agents and time-zone flexibility.

Performance Indicators (KPIs):

Monthly sales revenue & profit margin. Number of new clients acquired. Customer retention rate. Quote-to-booking conversion ratio. Timely collection of payments.
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?40,000.00 per month

Work Location: In person