Are you a people person with a passion for communication and sales? This internship at Zingy Gifts offers a hands-on opportunity to dive into the world of e-commerce and customer relationship management. You will be the frontline of our brand, directly interacting with customers and learning how to drive business growth.
Key Responsibilities:
Engage with customers and respond to queries on Phone, Instagram, WhatsApp, and Email.
Learn and assist in managing order processes, including COD confirmations and status updates.
Support the sales team in lead generation and follow-ups for bulk/corporate orders.
Help maintain and update customer records and order trackers in Google Sheets/Excel.
Who We Are Looking For (Ideal Candidate):
A recent graduate or current student pursuing a degree in
BBA, MBA, Marketing, or Mass Communication
.
Excellent communication skills
in English and Hindi (written and verbal).
A
fast learner
with a keen interest in e-commerce, sales, and customer service.
Basic familiarity with
Google Workspace (Sheets, Docs)
or MS Office.
A
proactive and positive attitude
- ready to take on new challenges!
What You Will Gain:
Stipend:
?5,000 - ₹8,000 per month
Practical Experience:
Real-world training in customer support, sales, and digital marketing tools.
Certificate:
Internship completion certificate & letter of recommendation.
Future Opportunity:
Potential to convert to a full-time role based on performance.
Job Types: Full-time, Fresher
Pay: ₹5,000.00 - ₹8,000.00 per month
Benefits:
Flexible schedule
Ability to commute/relocate:
Yamuna Vihar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Language:
English (Required)
Work Location: In person
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